Frequently Asked Questions
Everything you need to know about bringing nature into your home.
How do you ensure plants arrive safely?
We use custom-engineered, biodegradable packaging that secures the plant and pot in place, ensuring they remain upright and protected from temperature fluctuations during transit.
What is Leaf Living's return policy?
We offer a 30-day 'Happy Plant' guarantee. If your greenery arrives damaged or doesn't thrive within the first month, we will provide a replacement or a full refund.
Do you offer international shipping?
Currently, we only ship within the continental United States to ensure our live plants spend the minimum amount of time in transit for optimal health.
Are your pots and planters eco-friendly?
Yes, our curated collection features sustainable materials including recycled ceramics, hand-woven rattan, and responsibly sourced terracotta.
How can I track my order?
Once your order is processed, you will receive a confirmation email with a tracking number and a link to monitor your plant's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm for larger furniture and decor items.